We configure and manage the technical foundations behind transactional and operational email so your website, application and business systems can send more reliably.
Domain authentication and consistent sender identity.
Email delivery for websites, apps and operational systems.
Monitoring and investigation without inbox guarantees.
Sending health
Domain authentication
SPF, DKIM and DMARC aligned
Branded sender
Approved business-domain identity
Event monitoring
Delivery and bounce events connected
Suppression handling
Invalid recipients managed
Latest delivery review
No critical configuration warnings
Example status interface only. Actual monitoring depends on the provider, package, sending route and available event data.
Managed sending infrastructure
This service focuses on email generated by websites, applications and connected business workflows—not ordinary employee mailboxes or unlimited marketing campaigns.
Configure the technical foundations that help inbox providers verify legitimate sending from your business domain.
Create reliable delivery routes for important messages generated by websites, applications and business systems.
Improve awareness of delivery problems, authentication changes and operational issues affecting business email.
Common email workflows
The infrastructure can support agreed transactional and operational messages across websites, applications, stores, portals and internal workflows.
Send customer acknowledgements and internal notifications when forms or quote requests are submitted.
Deliver booking confirmations, cancellations, reminders and operational updates.
Send order confirmations, receipts, document notices and service-status messages.
Support password resets, verification messages and important account notifications.
Trigger email from customer systems, portals, dashboards and automated business processes.
Notify administrators or users when an application event or technical condition requires attention.
Technical components
Send through an agreed business domain rather than an unverified or inconsistent sender identity.
Configure and review SPF, DKIM and DMARC according to the selected provider and sending route.
Connect delivery events, bounces, complaints or application actions where supported.
Reduce repeated sending to addresses that have bounced, complained or should no longer receive mail.
Plans and pricing
Each plan includes an initial implementation fee and an ongoing managed-service fee. Final scope depends on the provider, volume, workflows and technical requirements.
Setup
£249
+ VAT
Monthly
£49
+ VAT/month
A practical foundation for a smaller business that needs reliable branded sending and straightforward monthly oversight.
Setup
£449
+ VAT
Monthly
£99
+ VAT/month
For a growing business that needs multiple email workflows, stronger visibility and more active technical support.
Setup
£899
+ VAT
Monthly
£199
+ VAT/month
For more active or business-critical sending environments requiring tighter oversight and higher-priority assistance.
Provider usage, dedicated infrastructure and premium external services are separate unless the proposal expressly includes them.
Email Infrastructure termsImplementation process
Review the domain, current provider, message types, sending volume, application flows and existing delivery concerns.
Set up the agreed authentication, sender identity, templates, events and delivery infrastructure.
Test sending routes, verify authentication and review the setup before it is used in production.
Provide the agreed checks, reporting, investigation support and recommendations after launch.
Service boundaries
Good infrastructure supports delivery, but email outcomes also depend on business practices, recipient data, content and third-party provider decisions.
No provider or agency can guarantee placement in every recipient inbox
Sender reputation, message content, recipient engagement and list quality affect delivery
Provider usage charges and premium third-party services may be billed separately
Dedicated IP addresses, high sending volumes and specialist tooling require separate assessment
The client remains responsible for consent, lawful sending and recipient-data compliance
Cold outreach and mass marketing campaigns are not included unless expressly agreed
EMPEX provides technical implementation and operational guidance. Clients should obtain appropriate legal advice for consent, privacy and electronic-marketing obligations.
Common questions
Key points about provider fees, inbox placement, transactional email, migrations, compliance and ongoing support.
View service termsNot automatically. The monthly price covers the agreed managed infrastructure and support service. Provider usage, premium software, dedicated IP addresses, additional storage, higher sending volumes and other third-party services may be charged separately.
Yes. EMPEX can work with Amazon SES and other suitable transactional or operational email services. The recommended provider depends on the application, expected volume, technical requirements, budget and required integrations.
No. This service primarily covers sending infrastructure used by websites, applications and automated workflows. Employee inboxes, mailbox licensing and workplace-email migrations are separate unless specifically included.
Often, yes. EMPEX can review the current provider, DNS records, sender identities, templates and integrations before recommending a migration plan. Migration complexity is assessed separately.
No. Proper authentication and infrastructure improve the sending foundation, but inbox placement is controlled by recipient providers and is influenced by sender reputation, content, list quality, recipient behaviour and provider policies.
EMPEX can review the infrastructure, provider limits, reputation considerations and monitoring requirements. A larger plan, revised provider arrangement or additional technical work may be recommended.
It can support agreed marketing-related workflows where the selected platform, consent model, unsubscribe process and compliance arrangements are suitable. Full campaign management, content production and audience acquisition are separate services.
Yes. Common examples include account verification, password resets, booking confirmations, order updates, receipts, enquiry acknowledgements and operational notifications.
The client remains responsible for establishing a lawful basis, managing consent and recipient data, providing required notices and ensuring that its sending activity complies with applicable law. EMPEX provides technical implementation rather than legal advice.
The appropriate route depends on the project. Some setups may be handed over after implementation, while more important or active sending environments may benefit from ongoing monitoring and technical support.
Plan your sending infrastructure
We can review your existing domain, provider, message types and application workflows before recommending the appropriate technical and support route.